1. The controller is Flughafen Linz GesmbH, Flughafenstraße 1, 4063 Hörsching, Austria, comm. reg. no. 75776k, Linz commercial court, director: Mag. Norbert Draskovits.
2. The object of the company is the construction and operation of Linz airport with all associated secondary services (such as, for example, commercial aircraft maintenance, fuel sales, air cargo, hospitality and shuttle services).
Linz airport is therefore an infrastructure facility for aviation. As part of the activities listed above, Linz airport issues information regarding flights and other services offered, and is in direct contact with its customers, for example as part of complaint management.
3. The company processes customer data for information and communication purposes. Specifically, this data includes: Name, address, and in some cases e-mail address and company.
4. If customers register for an event, we process personal data concerning names and the date of the event, and also document attendance where required.
5. The listed data is stored for a period of seven years.
Use of the website
Collection of personal data
Every time you access our website, your computer (end device) transmits the following information in particular, in order to enable you to visit the website:
- IP address
- Date and time of the request
- Time zone difference from Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Volume of data transferred in each case
- Website from which the request is received
- Browser and browser settings
- Operating system and its interface
- Language and version of the browser software
The IP address of your computer is only stored for the period in which you use the website and is then deleted or anonymised.
We use this data to operate our website, especially to detect and rectify website errors, determine capacity utilisation and make adjustments or improvements.
Personal data (name, address, e-mail address, etc.) that you disclose to us voluntarily, for example by using our contact form, will be stored for the specific purpose of delivering the associated services and the duration of the delivery of these services (e.g. responding to your inquiry). This shall apply unless a longer storage period is required for the purpose of traceability (for complaints).
You can withdraw your consent at any time, without stating your reasons. To do so, please contact: email@example.com
We use "session cookies" to facilitate your use of our website. These are small text files, which are only stored on your hard drive for the duration of your visit to our website and, depending on your browser settings, will be deleted again once you close your browser. These cookies do not access any information concerning you that is saved on your hard drive, and do not impair the function of your PC or your files. Most browsers are set up in such a way that they automatically accept cookies. However, you can disable cookie storage or set up your web browser so that you are notified if cookies are sent. Please note, however, that if you prevent the storage of cookies, you may not be able to make full use of the functionality of our website.
Use of Matomo
Our website uses the open-source tool Matomo for the statistical analysis of visitor access (web analytics), for which cookies are used. The data regarding your use of our website generated by the cookies is stored locally on our server. Collected IP addresses are anonymised before being used for analysing user behaviour.
Use of social media
Our home page offers the option of directly accessing our social media platforms. By calling up the website of the relevant social media provider, data is automatically transmitted to this service provider and stored there. We have no influence on the collected data and data processing protocols, nor do we know the full scope of data collection, its purposes or storage periods. Further information regarding the purpose and scope of data collection and processing by the relevant social media service can be found in the privacy policies of these providers. These policies also provide further information regarding your rights and setting options for the protection of your privacy:
The most important privacy policies are compiled below:
Google and YouTube: https://www.google.at/intl/de/policies/privacy/
Integration of third-party technology
Third-party services or libraries, such as those provided by jQuery.com and Google (e.g. Fonts, Maps) in particular, are integrated in our website to optimise loading speeds and page display. As such, resources from these providers are accessed by external servers (resulting in the transmission of data such as your IP address), which may be located outside the European Union. We have no influence on the collected data and data processing protocols, nor do we know the full scope of data collection, its purposes or storage periods. Further information regarding the purpose and scope of data collection and processing by these third parties can be found in the respective privacy policies of these providers. These policies also provide further information regarding your rights and setting options for the protection of your privacy.
Details of technical service providers
Our website is hosted by Flughafen Linz GesmbH on a virtual server, meaning that no external service provider is involved.
We implement up-to-date technical measures to guarantee data security, in particular the protection of your personal data from risks posed by data transmission and from disclosure to third parties.
Exercising your rights as the data subject
As the data subject, you have the following rights: The right of access (Article 15 GDPR), right to rectification (Article 16 GDPR), right to erasure (Article 17 GDPR), right to restriction of processing (Article 18 GDPR), right to data portability (Article 20 GDPR) and the right to object (Article 21 GDPR).
The data subject rights listed above can be exercised via e-mail to firstname.lastname@example.org or alternatively by sending a letter to the airport address.
Right to lodge a complaint with a data protection authority
Should there be cause to lodge a complaint regarding the processing of your data by Flughafen Linz GesmbH, you may contact the Austrian Data Protection Authority in its capacity as supervisory authority at any time: Wickenburggasse 8–10, 1080 Vienna, Austria, Tel. +43 (0) 1 52 152 0, e-mail: email@example.com
General information and contact