Important info regarding the check-in process

Check-in times at Linz Airport

We kindly ask you to observe the check-in times specified – this allows us to ensure a timely departure, uninterrupted baggage controls and, as a result, your safety and security.
For more information please contact our handling partner ISS World Services

Start Check-in closes
Business Economy
Scheduled Flight 120 min.* 30 min.* 45 min.*
Charterflight 120 min.*
This information is intended to provide a general guide and point of reference. Please check the website of your airline, as these times may vary from airline to airline! *The times specified are prior to scheduled departure. Check-in time for the morning flight to Frankfurt is 90 min. 


To avoid longer waiting times you have the option of using our self-check-in.  You can check in your baggage quickly and easily via our four machines in the departure hall. Have your booking code or reservation number ready. Select your airline and enter the code.  As soon as your name appears on the display and you confirm it, the boarding pass and baggage tag will be printed out.  If you want to check in a suitcase, you can then go straight to the drop-off and drop it in yourself.

Scheduld flights: Self Check-in and Drop-off are possible from three hours until 40 minutes before departure

Charterflights: Self Check-in is possible up to 24 hours before departure, Drop-off from three hours until 40 minutes 

If you have any questions, the competent ISS Ground Services staff will be happy to help you at any time.

You can also check in from home before your departure. To do so, please go to the following link:

Online Self Check-in

Check-in on the evening prior to departure

Evening check-in for flights departing the next day until 12 a.m. is available for all charter flights ( Eurowings, European Air Charter, Corendon, Nesma Airlines, Mavi Gök Airlines and Croatia Airlines) – daily from 05:00pm to 07:00pm against payment of a fee (EUR 5.00 per passenger – with the exception of children up to the age of two). The fee must be paid at the information desk. 

Only possible during summer season (April - November).

We kindly ask you to remain at the airport for 15 minutes after evening check-in, as the new security regulations entail that your luggage will be screened, and this may require you to be present to answer any possible queries.

Your checklist

For check-in at Linz Airport, you require the following:

  • ID card or valid passport
  • visa (may be required depending on your destination)
  • plane ticket
OS Mitarbeiterin_beim_Einchecken

You then hand over all your luggage – with the exception of any hand luggage – and you’ll receive your boarding pass.

Information to emergency passport Informationen to your destination and registration passenger rights


Online check-in allows you to check in on your airline's website as early as 24 hours prior to your departure. Air Dolomiti, SkyAlps, Austrian Airlines, Lufthansa or Eurowings: Please refer to the airlines’ websites for more information on their respective regulations.



Security control

Every passenger must pass through security controls when they enter the transit zone. Please note that carrying dangerous objects such as nail files, razor blades, scissors, knives, etc. – on your person or in your hand luggage – is generally prohibited! Find out about the current official luggage restrictions and guidelines!

Restrictions on liquids:

  •  Liquids should be interpreted to mean "liquids, aerosols and gels" such as toothpastes, creams, lotions, hairsprays, shaving foam, perfumes, jams and honey.
  • Per person, you’re allowed to bring one resealable, transparent bag with a maximum volume of 1 litre. It must be presented separately from your hand luggage during security controls.
  • The containers in this resealable bag must hold no more than 100 ml each.

Exemptions to these restrictions:

  • essential medicines and products for special dietary requirements as well as baby food
  •  any liquids purchased after passing the airport security checkpoint – provided they are carried in a sealed plastic bag
Luggage regulations

Emergency passports

Did you forget your passport, or did it expire before you noticed? The following locations will issue emergency passports on short notice:

Passport Center Neues Rathaus/City hall
Hauptstraße 1–5, 4041 Linz
Tel.: +43 (0) 732 7070

opening hours:
Monday and Thursday from 7:00am to 12:30pm and from 2:30pm to 5:30pm
Tuesday and Wednesday from 7:00am to 2:30pm
Friday from 7:00am to 2:00pm

City of Linz Citizens Advice Bureau
Tel.: +43 (0) 732 7070

Opening hours: Monday to Friday from 7:00am to 6:00pm

Outside of these opening hours and on weekends:
City of Linz Professional Fire Brigade Offices
Wiener Straße 154, 4020 Linz
Tel.: +43 (0) 732 33420

Tip for those who are truly in a rush: You may alternatively apply for a single-day express passport.

Your checklist

To apply for an emergency passport, you will need:

  • official photo ID
  • a certificate of citizenship, the expired passport or a valid ID card
  • two identical colour passport photos taken within the past six months (35 x 45 mm, portrait orientation)
  • a fee of EUR 75.90 (EUR 30.00 for children under the age of 12)
  • If your passport was stolen, the theft must be reported to the local police.

Important: Please note that not every country will grant entry on the basis of an emergency passport! Some countries will grant entry with a passport of this type, but will also request a visa, which requires additional processing time. It is essential that you research any entry requirements specified on the website of the respective foreign ministry before attempting to enter a country.

VAT refunds

Are you leaving the European Union (EU), and your place of residence is located outside the EU? Then you may be entitled to a refund of any VAT paid on goods purchased inside the EU.

How does this work? To receive a refund, you will require a U34 form, which customs officials use to confirm exports, and the bill. You will then receive a cash refund for the VAT – minus a fee – when you submit the export certificate.

Good to know: In Austria, a minimum purchase price of EUR 75.00 applies. In addition, only goods that are being directly exported out of the EU may be transported in hand luggage. Otherwise, the goods must be transported in hold luggage.

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