We ask that you please observe the check-in times specified in order to ensure a timely departure, uninterrupted baggage controls and, as a result, your safety and security.
|Scheduled flight||60 mins||30 mins||45 mins|
|Charter flight||120 mins||30 mins|
The times specified are before departure in each case
For charter flights taking place on the following day, you can check-in the evening before.
This service is free of charge and check-in is possible between 6 pm and 8 pm.
We ask that you please remain at the airport for 15 minutes after check-in, as the new security regulations mean that your luggage will be screened and this may require you to be present to answer queries.
Please note that carrying dangerous objects such as nail files, razor blades, scissors, etc. on flights is generally prohibited.
Liquids should be interpreted to mean "liquids, aerosols and gels" such as toothpastes, creams, lotions, hairsprays, shaving foam, perfumes, jams and honey.
You can find out everything you need to know about flying with your child by speaking to your airline or travel agency.
Baby changing facilities can be found on the lower level of the departure hall and in the transit zone. The facilities are locked for hygiene reasons – please speak to the information desk to receive the access code.
A children's play area is located in the transit zone and includes a climbing frame, slide, giant memory game and video games for any little travellers.
The requirements for entering countries outside the EU vary and are subject to frequent changes. Please make any enquiries in good time ahead of your departure.
A rabies antibody titration test, best completed before your departure, is typically required to re-import dogs, cats and ferrets from most countries outside the EU.
Please note that not every country will grant entry on the basis of an emergency passport. Some countries will grant entry with a passport of this type, but will also request a visa, which requires additional processing time. It is essential that you research any entry requirements specified on the website of the relevant foreign ministry before attempting to enter a country.
To receive a refund you will require a U34 form, which customs officials use to confirm exports, and the bill. You will then receive a cash refund for the VAT, minus a fee, when you present the export certificate at the bank. A minimum purchase price of €75.00 applies in Austria.
Only goods that are being exported out of the EU directly may be transported in hand luggage. Otherwise, the goods must be transported in hold luggage.