Check-in times

We ask that you please observe the check-in times specified in order to ensure a timely departure, uninterrupted baggage controls and, as a result, your safety and security.


  Start Check-in closes
  Business Economy
Scheduled flight 120 mins 30 mins 45 mins
Charter flight 120 mins Please check the Homepage of your airline, as these times vary from airline to airline.

The times specified are before departure in each case

Online check-in

Online check-in allows you to check in on your airline's website 24 hours before your departure.

Please observe any regulations specified by your airline

Checking in the evening before

This service is free of charge for all passengers of Austrian and Lufthansa flights! Check-in is possible between 4 pm and 6.30 pm and can be made at all open switches for scheduled flights!

We ask that you please remain at the airport for 15 minutes after check-in, as the new security regulations mean that your luggage will be screened and this may require you to be present to answer queries.

Your checklist

You will require the following to check in:
  • ID card or valid passport
  • Visa (may be required depending on your destination)
  • Plane ticket
You then hand over all your luggage, with the exception of any hand luggage, and receive a boarding pass.
Countries with visa requirement Agency for Passenger Rights


Every person has to pass through security checks when they enter the transit zone.

Please note that carrying dangerous objects such as nail files, razor blades, scissors, etc. on flights is generally prohibited.


Liquids should be interpreted to mean "liquids, aerosols and gels" such as toothpastes, creams, lotions, hairsprays, shaving foam, perfumes, jams and honey.

Things to consider if carrying liquids

  • Place in a resealable, transparent bag with a maximum volume of 1 litre
  • 1 bag per person
  • Each container must hold no more than 100 ml
  • Show this bag at the airport security point
  • Essential medicines and products for special dietary requirements, such as baby food
  • Any liquids purchased after the airport security point, provided these are carried in a sealed plastic bag.


If you wish to travel with your child, we recommend that you enquire about the service in question or the specific flight conditions when making your booking.

You can find out everything you need to know about flying with your child by speaking to your airline or travel agency.

Baby changing facilities can be found on the lower level of the departure hall and in the transit zone. The facilities are locked for hygiene reasons – please speak to the information desk to receive the access code.

A children's play area is located in the transit zone and includes a climbing frame, slide, giant memory game and video games for any little travellers.

Travelling with pets

If you wish to travel with your pet, we recommend that you enquire about the service in question or the specific flight conditions when making your booking.
Please comply with the following:
  • Transport box corresponding to the dimensions specified for an item of hand luggage (8 kg, 56 x 45 x 25 cm)
  • Adequate supply of water and food for your pet
  • Present the EU pet passport when you check in as proof that your pet has been microchipped as required.

The requirements for entering countries outside the EU vary and are subject to frequent changes. Please make any enquiries in good time ahead of your departure.

A rabies antibody titration test, best completed before your departure, is typically required to re-import dogs, cats and ferrets from most countries outside the EU.

Emergency passport

Emergency Passport Centre, Neues Rathaus / City Hall
Hauptstraße 1-5, 4041 Linz
Mon, Thu: 7.00 a.m. – 12.30 p.m. and 1.30 p.m. – 5.30 p.m.
Tue, Wed: 7.00 a.m. – 1.30 p.m.
Fri: 7.00 a.m. – 2.00 p.m.
0043 (0) 732 7070
City of Linz Citizens Advice Bureau
Mon – Fri: 7.00 a.m. – 6.00 p.m.
0043 (0) 732 7070
Outside these opening times and at weekends
City of Linz Professional Fire Brigade Offices
Wiener Straße 154, 4020 Linz
0043 (0) 732 33420
If an emergency passport is not sufficient for your needs, you may alternatively apply for a single-day express passport.
To apply for an emergency passport, you will need
  • Official photo ID
  • A certificate of citizenship, the expired passport or a valid ID card
  • Two identical colour passport photos taken within the past six months (35 x 45 mm, portrait orientation)
  • A fee of €75.90 or €30.00 before their 12th birthday
  • If your passport was stolen, the theft must also be reported to the local police force

Please note that not every country will grant entry on the basis of an emergency passport. Some countries will grant entry with a passport of this type, but will also request a visa, which requires additional processing time. It is essential that you research any entry requirements specified on the website of the relevant foreign ministry before attempting to enter a country.

VAT refunds

If you are leaving the European Union (EU) and your place of residence is located outside the EU, you may be entitled to a refund of any VAT paid on goods purchased inside the EU.

To receive a refund you will require a U34 form, which customs officials use to confirm exports, and the bill. You will then receive a cash refund for the VAT, minus a fee, when you present the export certificate at the bank.  A minimum purchase price of €75.00 applies in Austria.

Only goods that are being exported out of the EU directly may be transported in hand luggage. Otherwise, the goods must be transported in hold luggage.